Frequently Asked questions

Please review the questions and answers listed. ​ If you need additional assistance, please contact us at DPSUsersConference@visa.com

Who should attend the Visa DPS Users' Conference 2019?

The conference is beneficial to a broad range of attendees, including executive and operational management as well as those serving on the front lines within their institutions. Attendees will gain strategic insights, a deep understanding of available tactical options, and information that will improve their day-to-day effectiveness whether their jobs relate to technology, operations, product management, card holder care, risk management, marketing, or back office processing.

 

When is the Visa DPS Users' Conference 2019?

Monday, March 18, 2019 - Arrivals, Optional Social Activities & Welcome Reception

Tuesday, March 19, 2019- General Session, Breakout Sessions & Evening Social Event

Wednesday, March 20, 2019 - General Session, Breakout Sessions & Evening Social Event

Thursday, March 21, 2019 - Breakout Sessions, Training & Departures

 

Where is the Visa DPS Users' Conference 2019?

The conference will take place at the brand new Gaylord Rockies Resort and Convention Center, a modern mountain resort at the edge of the grand Rocky Mountains, just minutes away from Denver International Airport.

 

Gaylord Rockies Resort and Convention Center
6700 North Gaylord Rockies Boulevard
Aurora, CO 80019
Phone: (720) 452-6900

 

What are the costs to attend the conference?

There is no fee to attend the conference. Scheduled group meals, special evening events, and all sessions are included as part of your conference attendance. Attendees are responsible for their individual travel expenses, including hotel accommodations, flights, ground transportation, incidentals, etc.

"presentations by industry Experts on Economical Outlook and Political outlook were Extremely interesting."

- 2018 conference attendee

How do I book a hotel room at the Gaylord Rockies Resort for my stay during the conference?

1. First, complete your conference registration to confirm your attendance. Click on the "REGISTER" button.

2. Next, you will receive a special hotel reservation link to book your hotel accommodations at the special discounted rate.

Hotel rooms are available on a first-come, first-served basis over the conference dates. The main arrival date is Monday, March 18, 2019. Hotel reservation bookings, hotel cancellations and any associated hotel changes are the responsibility of each individual.

 

What is the nightly hotel room rate at the Gaylord Rockies Resort?
A limited block of rooms is available for conference attendees at a discounted nightly rate of US$249, plus US$23 daily resort fee per night, and applicable taxes.

 

What is included in the hotel's daily resort fee?

  • High-speed internet access in guest room
  • Two bottles of purified water per day
  • Complimentary use of hotel bicycles
  • Complimentary access to on-property water amenities
  • Complimentary daily fitness class
  • Complimentary use of basketball and tennis courts
  • Daily $10 dry cleaning credit
  • Scheduled shuttle service from commuter rail stop
  • Local, toll-free and domestic long-distance phone calls

What is the hotel cancellation policy at the Gaylord Rockies Resort?

There is a 72-hour hotel cancellation policy. Cancelling your hotel reservation less than 72 hours prior to your confirmed arrival date or failing to show, will result in a one-night room rate charge, plus applicable fees/taxes, to your credit card. ​ Hotel cancellations are the responsibility of each individual. Please contact the Gaylord Rockies Resort at (720) 452-6900 if you need to cancel your hotel reservation.


What are the check-in and check-out times at the Gaylord Rockies Resort?

Hotel check-in time is 4:00 PM and check-out time is at 11:00 AM. Requests for early check-in or late check-out are at the hotel’s discretion and must be made directly with the hotel.

 

How do I get from Denver International Airport (DEN) to the hotel?

DEN is approximately 9 miles from the Gaylord Rockies Resort. Estimated taxi fare: US$20 each way; Uber is US$15 each way. ​ Please note that the hotel does NOT provide shuttle service from the airport.

What is the weather like in the Denver during March?

The average temperatures in March can range from the high 50s to the low 30s. ​ ​ We recommend you check the local weather forecast closer to the conference dates and come prepared for anything!

What is the dress attire for the conference?
We want to encourage a comfortable and relaxed atmosphere during the conference. Attire for the meeting and evening events will be business casual.

Is there onsite parking at the hotel?

Parking is available at the hotel. Overnight self parking​ is US$29 per night, plus taxes. Overnight valet parking​ is US$39 per night, plus taxes.

 

 

"The focus on future enhancements...really helps us with our planning."

- Past conference attendee

#VisaDPSUC2019 | ​ Contact:  dpsusersconference@visa.com